Homi Support · Smart Home Service Plans
Don’t Wait for a Surprise Bill
When your smart home system goes down, what happens next depends entirely on who installed it. For most homeowners, that means an unplanned repair bill and a service request that sits in a queue, because nobody is watching until you call.
Homi Home Automation works differently. As your integrator, we monitor your system remotely, so we often see a problem before you do and fix it overnight. You wake up, and nothing is wrong.
Choose Your Plan
Essential
Billed monthly
- 24/7 remote monitoring included
- Remote support in 60 minutes
- Prioritized appointment scheduling
Priority
Billed monthly
- 24/7 remote monitoring included
- Remote support in 30 minutes
- Prioritized appointment scheduling
- Nights & weekends coverage
- Waived trip fees for on-site visits
- Discount on service labor
- 1x annual tech review
Premier
Billed monthly
- 24/7 remote monitoring included
- Remote support in 30 minutes
- Prioritized appointment scheduling
- Nights & weekends coverage
- Waived trip fees for on-site visits
- Discount on service labor
- 2x annual tech reviews
- Quarterly software & firmware updates
- Concierge ISP management (billed hourly)
- Skip the line, every time
On-site technician labor is billed separately on every plan. Priority and Premier members also have trip fees waived. Your Homi Home Automation installer can help you choose the plan that matches your system.
Included in Every Plan
- 24/7 remote monitoring of the network and automation infrastructure Homi Home Automation installed
- Overnight remediation for common issues, often resolved before you notice them
- Monthly system health report
3 Questions Every Smart Home Owner Should Ask
Whether you’re hiring Homi Home Automation or anyone else, ask before you sign anything. Here’s how we answer all three.
Do you offer remote monitoring?
Yes. It’s included in every plan we offer, 24 hours a day, 7 days a week. It’s never an upsell reserved for a top tier.
What is your response time?
Every plan carries a real guarantee: as fast as 30 minutes on our Priority and Premier plans, and even our Essential plan guarantees a 60-minute response.
Is there a flat monthly fee?
Yes. Three clear, predictable plans from $90 to $300 a month, with no surprise invoices.
A company that can’t answer all three clearly usually leaves you calling around for help when something breaks. Ask before something breaks, not after.
Ready to Stop Waiting for Something to Break?
Talk to our team about which Homi Support plan fits your system.
Call (818) 245-5201Schedule a Consultation